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Hello,

I’m writing this email to you to express to you my level of gratitude towards the services I received at your salon. I previously had a terrible experience with pedicures in the past but I badly needed one done, so all weekend I was searching online for the right one to go to. I came across your salon on google and read the reviews and I was pleased with it so I rang up to enquire about the pedicures. A lady called Natalie very kindly and politely told me all the services available and the appointments that were free to come too.

I came down to The Salon for 2pm and was told I can come back in an hour and have one done! This was Great because I had not booked any appointment because I wasn’t to sure if I could make it on that Monday. This was my first great experience with The Salon! Very speedy and flexible service for a walk in! When I did come back I wasn’t waiting around long before Katie came and pleasantly took me through. Katie’s friendliness and mannerisms were substantial. Through out the whole time I was asked if I wanted tea or coffee, she made sure I had the right amount of magazines. She was very gentle but yet firm and focused on what she was doing. Katie made me feel at ease throughout the whole process. I can not express it enough the level of my satisfaction with Katie as a beautician. As I was waiting for my nail polish to dry, several staff walked by smiling and acknowledged me, I felt very welcomed!

Thank you so much for being so professional and making my pedicure experience such a delight. I will be coming back again. Thank you so much again.

Roza

Hi Kathy,

I came in to the Salon on Saturday and just wanted to let you know all is fab with my hair, I love it! Have had so many compliments and it already feels healthier than it was.

I was going to email as I wanted to say thank you to Carole and pass on my regards and some feedback. I am a nervous person when getting my hair done but Carole was amazing, she was patient, explained everything and answered all of my questions. Even after agreeing a colour on the consultation day when I arrived Saturday with another picture of colour she was so professional and listened to what I was after. She talked me through how to achieve the Ombre look I am after and that with time I will eventually get there. I thought everyone in the salon was so professional and I really enjoyed my experience. I have already recommended you to two people.

Liz

Liz

Hi there,

I just wanted to say how pleased I am with the service I received today. I had an amazing cut and blow dry by Alex who was really friendly and easy to chat to. I hadn’t had my hair cut in a while and wanted to go somewhere special and the Salon ticked all the boxes for me as not only did I feel like a valued customer but everyone was really nice and friendly. I would have no hesitation of recommending Alex as he really took the trouble to make sure my cut was perfect. He even blow dried my hair straighter and smoother than I ever can using my straighteners! I will definately come to the Salon again!

Thank you! X

Sarah Green
I am very pleased with the customer service received post my initial review. The manager made an effort to call me this morning and arranged for an appointment to ensure that I receive the style I originally requested. I got an …MoreI am very pleased with the customer service received post my initial review. The manager made an effort to call me this morning and arranged for an appointment to ensure that I receive the style I originally requested. I got an appointment today and very happy with my hair, the stylist did a fantastic job, it looks fabulous and what I wanted. I have also received a few compliments and referred the salon to these people.
Thank you to the manager for making an effort, shows they really do care about their clients.. As mentioned the staff are very friendly and is a warm environment.

Regards,

CJ Naidoo

“Love my Extensions, Thank you David and Asta”.

ellie2_review  ellie1_review

Ellie

Hi Kathy,

Just wanted to drop a line to say I love my hair – Leanne did an amazing job. She listened to what I wanted and did it perfectly, I am really happy with it, particularly after my last visit to the hairdressers (Rush) was such a disaster. Please thank her for me – it has really boosted my confidence.

Leonie

Leonie

beth_reviewHi all at The Salon,

Thanks again for the amazing hairstyle you gave me for my 1920’s themed xmas party. Everyone commented on it and I thought it might please you to know that out of a team of 300 people, I won the prize for Individual Best Dressed! I am very certain that a large part of that was down to the hair! I have attached a photo to give you an idea of what I looked like in the full outfit.

Thanks again!

Beth

Hi team,

Just want to say I had a lovely experience at The Salon today as a first time customer who has not been to the hairdresser in a while. From the moment I walked in the Receptionist was welcoming to  Billy who washed my hair to Tony my stylist who was very informative and knew exactly what I wanted, I am so pleased with the finished result my hair feels amazing. So thank you all for making me feel so welcome, I will definatly be back along with my Daughter.

See you all soon

Joanne Duggan

Joanne Duggan

Good morning Kathy,

I just wanted to take the time to give you some feedback on my Pedicure. Can I just say what a fantastic job Natalie did last week. I left feeling very relaxed and my feet looked and felt great, Natalie did her best to make me feel at home and was bubbly yet professional at the same time. She is a credit to your company. I will come again and it is all down to the wonderful vibe and fantastic job you guys did. Have a great week!

Kind Regards

Ria Ravello-Maria

Hi,

I had my hair tinted, cut and styled by Carol yesterday and it looks amazing – especially with the Olaplex treatment which was recommended by Carol and which I would now highly recommend to everyone.

The whole experience was enjoyable and I will be back.

Christiane

Christiane
OPI
Artistic
EVO
Perron Rigot Hot Wax
CACI
Sienna X Spray Tan
loreal
Keratin Complex
Cezanne
Moroccanoil
Dermalogical
Thermalogica